Help & Support

How can we help?

We're a small team and we read every message. Expect a reply within 48 hours.

Common Topics

What is the CardPulse™ score?

A 0–100 demand signal built from real-time market data. Higher = more collector interest right now. Available on Collector and Pro tiers.

How do I get an invite code?

We're in invite-only beta. Fill in the form below and mention you're looking for an invite — we'll add you to the waitlist.

Billing & subscription

To cancel or change your plan, go to Settings → Billing. For payment issues, include your account email in the form below.

Card not in the database

Tell us the player, year, set, and card number and we'll add it in the next catalog update (usually within a week).

Scan not recognizing my card

Make sure the image is JPEG (not HEIC). Good lighting and a flat background improve accuracy. You can also search manually if scanning fails.

Send us a message

We respond to all inquiries within 48 hours.